PRIVACY POLICY
Last updated: 10 May 2026. This Privacy Policy describes how KOLT (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Services”). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of personal information: Contact Information (name, email, phone number, billing and shipping address); Payment Information (processed securely via third-party providers); Account Information (login details, preferences); Order Information (purchase history, transactions); Technical Information (IP address, browser, device data); and Usage Information (interaction with our website).
2. HOW WE USE YOUR INFORMATION
We use your information to: process and fulfill orders; provide customer support; improve our Services; send order and service-related communications; send marketing communications (you may opt out at any time); prevent fraud and ensure security; and comply with legal obligations.
3. PAYMENT SECURITY
All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties. We do not pass any debit/credit card details to third parties. Payment transactions are processed through secure and authorized payment service providers.
4. SHARING YOUR INFORMATION
We may share your information only with: service providers (e.g. payment processors, shipping providers, IT services); platform providers (e.g. hosting or eCommerce platforms); and authorities where required by law. We do not sell your personal information.
5. DATA SECURITY
We take appropriate technical and organizational measures to protect your personal information using suitable hardware and software security practices. However, KOLT cannot guarantee the absolute security of any information transmitted online.
6. THIRD-PARTY WEBSITES
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. If you provide information to third parties, different rules may apply, and you are advised to review their privacy policies directly.
7. COOKIES AND TRACKING
We use cookies and similar technologies to enhance your experience, analyze usage, and support marketing efforts. You can manage cookies through your browser settings.
8. DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. YOUR RIGHTS
Depending on your location, you may have rights to access, correct, or delete your personal information, or restrict certain processing activities. You may contact us at ziadephramksa@gmail.com to exercise these rights.
10. CHILDREN’S PRIVACY
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
11. POLICY UPDATES
Our website policies and Terms & Conditions may be updated periodically to meet legal or operational requirements. Customers are encouraged to review these sections regularly. Any changes will become effective immediately upon posting on the website.
CONTACT
For any privacy-related questions, contact: KOLT — Ziad Bechara Ephram. Address: Jabal Lebnan, Kesrwan, Adma, Jiwar Adma Complex, Lebanon. Email: ziadephramksa@gmail.com. Phone / WhatsApp: +96171065680.